Paytm FASTag Customer Care Number, Phone, Email, and Address

The customer can dial the Paytm FASTag Customer Care Number to fix the problem. Paytm FASTag is a reloadable prepaid tag that will be mounted in the middle of your vehicle’s front windshield. It enables you to travel hassle-free through Toll Plaza without stopping & applicable toll charges will automatically get deducted from your Paytm wallet.

How Paytm FASTag Customer Care help Customers

Customers of Paytm FASTag can dial for Customer Care at any time of day. Paytm FASTag Customer Care provides the following ways to resolve the problem:

  • LIVE CHAT: Customers can directly live chat with Paytm FASTag Customer Care.
  • Phone: Customers can call at any time of day on Paytm Customer Helpline for the problem.
  • SUBMIT A TICKET: Customers can submit a ticket online to the Paytm website for the problem.

Paytm FASTag Customer Care Live Chat

To live chat with Paytm FASTag Customer care, the customer has to visit Paytm FASTag Customer Care Live Chat. Under contact us Section, you will see, Live chat option. Click on that and Now click on Customer care link. It will open the Paytm FASTag Customer Care Live chat.

Paytm FASTag Customer Care Number or Toll Free or Complaint or Helpline

Paytm FASTag provides Toll Free Number & Helpline Number to register complaints about the problems. Customers can call on Paytm FASTag  Toll Free 1800 266 2256 at any time of day. The customer care Executive will pick the call and will ask your problem and you will get a Ticket ID. With this Ticket ID, the customer can check status on his/her Complaint.

Paytm FASTag Toll Free: 1800-102-6480

Paytm FASTag Helpline Number: 1800-102-6480


How to Install Paytm FASTag?

First of all, remove the adhesive strip and put the tag carefully in the center of your vehicle’s front windshield (from inside just behind the rearview mirror). After that, Make sure that the Customer Service toll-free number is visible to the driver. Add money to the Paytm wallet to facilitate automatic deduction of applicable toll charges at all NHAI toll plazas. Kindly keep the Instructions set attached in the FASTag Welcome kit handy for quick reference * Don’t use cello tape or other adhesives in order to avoid inconvenience in Toll Payments.

How to close or Surrender Paytm FASTag?

Call us on our Toll free number: 1800-102-6480 and mention your mobile number against which the tag has been registered along with the Vehicle Registration Number (VRN) or Tag ID. Our Customer Support agent will get in touch with you to confirm the closure of FASTag. Meanwhile, the tag can be suspended from the “Manage Tags” section in your FASTag sub-wallet.

RFID/handheld Scanner not working on Paytm FASTag at Toll?

Please reach out to NHAI on their Toll free number – 1033 for resolving your issue. If the issue still persists reach out to us on Paytm FASTag Toll-free number – 1800-102-6480 and we will assist you in raising the issue with the relevant authority.

Paytm FASTag status Blacklisted or Low Balance or Suspended?

You have an active tag – you can check it under the “Manage Tags” section in your FASTag sub-wallet. You have a sufficient amount (at least Rs. 150 for Car/Jeep/Van) in your Paytm/FASTag wallet. If the problem persists, write to Paytm FASTag on or Call us on FASTag Toll-free number – 1800-102-6480

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