NBPDCL Customer Care Number, Toll Free, Helpline and Complaint

NBPDCL is a power distribution company in Bihar State. NBPDCL Company Ltd has the business of distribution in 21 districts of North Bihar. The Company Corporate Identification Number (CIN) is U40109BR2012SGC018920 and Registration Number is 018920. The customer can dial the NBPDCL Customer Care Number to fix the problem.

How NBPDCL Customer Care help Customers

Customer of NBPDCL can dial for Customer Care at working hours of the day. NBPDCL Customer Care provides the following ways to resolve the problem:

  • Phone: Customer can call at any time of day on Customer Helpline for the problem.
  • Live Chat: Customer can submit a ticket online to NBPDCL website for the problem.
  • Email: Customer can an email to NBPDCL for the problem.

NBPDCL Customer Care Number or Toll Free or Complaint or Helpline

NBPDCL provides  Helpline Number to register complaints about the problems. Customer can call on NBPDCL Toll Free Helpline 1912 or 1800 3456 198 at Working hours of the day. The Executive will pick the call and will ask your problem and you will get a Ticket ID. With this Ticket ID, customer can check status on his/her Complaint.

NBPDCL Toll Free Helpline: 1912 or 1800 3456 198

NBPDCL Customer Care Live Chat

To live chat with NBPDCL customer care, the customer has to visit NBPDCL Customer Care website. Scroll Down to the bottom of the website. There you will see the link of “Live Chat With Support”. Click on That link. Now a new window will open. Customer can live chat with NBPDCL Customer Care Executive.

NBPDCL Address, Email, and  Phone

Customer of NBPDCL can contact on following address:

North Bihar Power Distribution Company Ltd. (NBPDCL)
Second Floor, Vidyut Bhawan
Bailey Road, Patna 800 001

Sri Ajay Kumar Sah, O.S.D. to MD
Phone No.: 2504512
Mobile No.: 9472032646

Sri Anil Kumar, Sr. P.A. to MD
Phone No.: 2504044
Mobile No.: 8969067984

Sri A.K. Sinha, DGM (HR/Adm.)
Phone No.: 2504650
Mobile No.: 9430920144

Mrs. Smita Sinha, L.A.O-cum-OSD (Adm.)
Phone No.: 2504154
Mobile No.: 9334244325

Sri Ashok Kumar, Chief Engineer (S & P/ STF)
Mobile No.: 9470001754

Sri N.K.P sinha, Chief Engineer (RE)
Phone No.: 2504409
Mobile No.: 9431247281

Sri K.N. Singh, Chief Engineer (ADB, R-APDRA & SLDC)
Mobile No.: 9431220209

Sri B.K. Thakur, ESE (ADB)
Mobile No.: 9934876152

Sri P.K Singh, Nodal officer(RPDRP)
Phone No.: 2504666
Mobile No.: 9470001757

Sri S.S.P Gupta, Nodal officer (Non APDRP)
Mobile No.: 9031950945

Sri S.K. Singh, Chief Engineer (Commercial)
Mobile No.: 9471861924

Sri B.K. Choudhary, Chief Engineer (O & M)
Mobile No.: 9430942482

Sri L.N Rai, CE (Civil)
Phone No.: 2504487
Mobile No.: 8757929468

Sri MD. H.Rahman, ESE-Cum-Nodal Officer(Public Grievance)
Phone No.: 2504535
Mobile No.: 9431664346

Sri V.B. Pathak, Sr. L.A.-Cum-Adl. Secretary
Phone No.: 2504516
Mobile No.: 9431020396

Sri B.D. Gupta, Law Officer
Mobile No.: 9507930327

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14 Replies to “NBPDCL Customer Care Number, Toll Free, Helpline and Complaint”

  1. Resp sir
    Humare yaha 5 din se bijli nhi aa rha hai mai 1912 per 29.09.19 ko complete vi kiya hu.jiska no 001003577540 hai or siwan office bhut bar mila but kisi ne koe help nhi kiya .
    Sir plz this problem thik karwane ki dikha me uchit kirpa karne ki kirpa ki jay
    Thanks

  2. Hamare yaha 20 din se transfarmer kharab hai jiske karan hamare gaw me bijli ka bahut dikkat ka samna karna parta hai

  3. Dear sir,
    District sitamarhi, block belsand panchayat Kansar, village Kansar ward no 03/04/09/14 very high voltage problems. One phase has 356, second has 364 third has only 65. Bulb, fans are bursting. Please resolve as soon as possible.

  4. C. Name Laloo paswan meter no. 2549389
    Vill. Silaut tolapar post pokharaira
    Bijali bill/unit adhik liye jana att bijali bibhag se anurodh hai ki meter ko check kar sahi rasi liya jae

  5. We are not receiving electricity bill regularly, with the interval of 2-3 months bills are generated and reach to us, with additional interest and taxes, why to pay fine for such a case if bill not generated by the department. Please take a notice for this.

  6. dear sir ,
    my name chandan yadav
    dist-darbhanga
    block- hanuman nagar
    panchait- niyam chhatauna
    vill- chhatauna
    ward- 01 or 02 me adhikash logo ka bill mahine ka 40 se 50 unit aata tha par 2 mahine se un logo ka bill 150 se 185 ke bich aana suru hai.
    atah shree man se nivedan hai ki ham logo ke mitar ke jach karvane ki kast kare

  7. My name Md Abuzar village +post khajuri district Madhubani ward 14-mere village me last month bijli pole laga tha lekin mere ghar ke nikat pole nahi diya gya is karan mujhe 500 meters ki duri se connection lena para is karan 2 bar taar gir chuka he is liye aap se nivedan he ke mere ghar ke nikat pole dene ka aadesh kre.

  8. Dear sir ,
    Name Chaman Kumar
    Distt. Vaishali
    Vill- rajason
    Block bidupur
    Ward no 06
    hmre har mahine Ka bill 800 se 1000 Anne laga hia balki Mera unit 150 ya 250 rhe tabhi same amount Ka bill ata hai
    Iss mahine main gr pr nhi tha tbhi Mera bill 800 Aya kirpaya krke MERI sahayta kijiye
    Complain jr jr ke thak chuke hai prr koi sunwai nhi hia.
    Plse help. Kijiye.

  9. My name Md Abuzar village +post khajuri District Madhubani pin 847212(ward 14) Sir nivedan yeh he ke mere village me new pole laga tha lekin mere ghar ke nikat pole nahi diya gya is karan mujhe 500 meters ki duri se connection lena para is karan 2 bar taar gir chuka he bich men prosi ke ghar ke uper taar agya he usko bhi aapatti he islye aap se agrah he ke mere ghar ke nikat pole dene ka aadesh kiya jaye..

  10. Sir md sanaullah safi s/o abul sattar saif v/g manpaur p/s manpaur w/d 04 block parihar district sitamarhi khata no sit 367k52 upbhokta no 12210115804 hai jo kisi suru se hi aahi meeter chal raha tha 01 01 2019 ko new meeter mila jo ah number nb3712976 hai sir mera bill purane vale meeter se hi bill aao raha hai to mai 1912 pr call kiya aur 17 12 2019 ko camplain kiya jo ah number 00100374333 hai jo ki mera meeter number to change ho ga ya hai lekin bill jab se new meeter laga hai ob se abhi tak ka aya hai jo ki har months me mai bill jama karte the app se savinay nivedan hai ki mere bato pr dhiyan dene ka kripya pardan kare mere aaha bill lene anad kumar ate the jisko ham har month me kahte the ki bhai mera new meeter se bill nikalo fir bhi nhi nikal ta tha ye uska number9931959499

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