The customer can dial the Kotak FASTag Customer Care Number to fix the problem. Kotak FASTag is an RFID enabled device that can be used to make electronic payments at tolls. It is affixed on the windscreen of the vehicle and enables you to pass through the toll without waiting and paying by cash.
How Kotak FASTag Customer Care help Customers
Customers of Kotak FASTag can dial for Customer Care at any time of day. Kotak FASTag Customer Care provides the following ways to resolve the problem:
- LIVE CHAT: Customers can directly live chat with KOTAK FASTag Customer Care.
- Phone: Customers can call at any time of day on Kotak Customer Helpline for the problem.
- SUBMIT A TICKET: Customers can submit a ticket online to the Kotak website for the problem.
Kotak FASTag Customer Care Live Chat
To live chat with HDFC FASTag Customer care, the customer has to visit Kotak FASTag Customer Care Live Chat. On every page, you will see, Ask Eva Option. Click on that and Now click on Customer care link. It will open the HDFC FASTag Customer Care Live chat.
Kotak FASTag Customer Care Number or Toll Free or Complaint or Helpline
Kotak FASTag provides Toll Free Number & Helpline Number to register complaints about the problems. Customers can call on Kotak FASTag Toll Free 1800 419 6606 at any time of day. The customer care Executive will pick the call and will ask your problem and you will get a Ticket ID. With this Ticket ID, the customer can check status on his/her Complaint.
KOTAK FASTag Toll Free: 1800 419 6606
KOTAK FASTag Helpline Number: 1800 419 6606
How to Install Kotak FASTag?
First of all, remove the adhesive strip and put the tag carefully in the center of your vehicle’s front windshield (from inside just behind the rearview mirror). After that, Make sure that the Customer Service toll-free number is visible to the driver. Add money to the HDFC wallet to facilitate automatic deduction of applicable toll charges at all NHAI toll plazas. Kindly keep the Instructions set attached in the FASTag Welcome kit handy for quick reference * Don’t use cello tape or other adhesives in order to avoid inconvenience in Toll Payments.
How to close or Surrender Kotak FASTag?
Call us on our Toll free number: 1800 419 6606 and mention your mobile number against which the tag has been registered along with the Vehicle Registration Number (VRN) or Tag ID. Our Customer Support agent will get in touch with you to confirm the closure of FASTag.
RFID/handheld Scanner not working on Kotak FASTag at Toll?
Please reach out to NHAI on their Toll free number – 1033 for resolving your issue. If the issue still persists reach out to us on Kotak FASTag Toll-free number – 1800 419 6606 and we will assist you in raising the issue with the relevant authority.
How to raise disputes/compliant related to a particular Kotak Fastag transaction?
First of all, Login into FASTag Portal with a User ID or Wallet ID and Password. After that, select the option of Service Request -> Generate Service Request. Now, Select Request Type as Transaction Dispute to lodge a complaint or dispute with respect to a particular debit on your FASTag Wallet. Also one can raise a dispute by calling 24×7 Customer Care on 1800 419 6606.
How to block Kotak FASTag account in case the vehicle is theft?
First of all, Login into FASTag Portal with User ID / Wallet ID and Password. After that, select the option of Service Request -> Generate Service Request. Now, select Request Type as Closure Request to close the RIFD Tag or Wallet. Also once block FASTag account by calling 24×7 Customer Care on 1800 419 6606.