HDFC FASTag Customer Care Number, Phone, Email, and Address

The customer can dial the HDFC FASTag Customer Care Number to fix the problem. HDFC FASTag is a reloadable prepaid tag that will be mounted in the middle of your vehicle’s front windshield. It enables you to travel hassle-free through Toll Plaza without stopping & applicable toll charges will automatically get deducted from your HDFC FASTag wallet.

How HDFC FASTag Customer Care help Customers

Customers of HDFC FASTag can dial for Customer Care at any time of day. HDFC FASTag Customer Care provides the following ways to resolve the problem:

  • LIVE CHAT: Customers can directly live chat with HDFC FASTag Customer Care.
  • Phone: Customers can call at any time of day on HDFC Customer Helpline for the problem.
  • SUBMIT A TICKET: Customers can submit a ticket online to the HDFC website for the problem.

HDFC FASTag Customer Care Live Chat

To live chat with HDFC FASTag Customer care, the customer has to visit HDFC FASTag Customer Care Live Chat. On every page, you will see, Ask Eva Option. Click on that and Now click on Customer care link. It will open the HDFC FASTag Customer Care Live chat.

HDFC FASTag Customer Care Number or Toll Free or Complaint or Helpline

HDFC FASTag provides Toll Free Number & Helpline Number to register complaints about the problems. Customers can call on HDFC FASTag  Toll Free 1800 120 1243 at any time of day. The customer care Executive will pick the call and will ask your problem and you will get a Ticket ID. With this Ticket ID, the customer can check status on his/her Complaint.

HDFC FASTag Toll Free: 1800 120 1243

HDFC FASTag Helpline Number: 1800 120 1243

Emergency Roadside Assistance Number: 022-67872087

How to Install HDFC FASTag?

First of all, remove the adhesive strip and put the tag carefully in the center of your vehicle’s front windshield (from inside just behind the rearview mirror). After that, Make sure that the Customer Service toll-free number is visible to the driver. Add money to the HDFC wallet to facilitate automatic deduction of applicable toll charges at all NHAI toll plazas. Kindly keep the Instructions set attached in the FASTag Welcome kit handy for quick reference * Don’t use cello tape or other adhesives in order to avoid inconvenience in Toll Payments.

How to close or Surrender HDFC FASTag?

Call us on our Toll free number: 1800 120 1243 and mention your mobile number against which the tag has been registered along with the Vehicle Registration Number (VRN) or Tag ID. Our Customer Support agent will get in touch with you to confirm the closure of FASTag.

RFID/handheld Scanner not working on HDFC FASTag at Toll?

Please reach out to NHAI on their Toll free number – 1033 for resolving your issue. If the issue still persists reach out to us on HDFC FASTag Toll-free number – 1800 120 1243 and we will assist you in raising the issue with the relevant authority.

How to raise disputes/compliant related to a particular HDFC Fastag transaction?

First of all, Login into FASTag Portal with a User ID or Wallet ID and Password. After that, select the option of Service Request -> Generate Service Request. Now, Select Request Type as Transaction Dispute to lodge a complaint or dispute with respect to a particular debit on your FASTag Wallet. Also one can raise a dispute by calling 24×7 Customer Care on 18001201243.

How to block HDFC FASTag account in case the vehicle is theft?

First of all, Login into FASTag Portal with User ID / Wallet ID and Password. After that, select the option of Service Request -> Generate Service Request. Now, select Request Type as Closure Request to close the RIFD Tag or Wallet. Also once block FASTag account by calling 24×7 Customer Care on 18001201243.

 

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