The customer can dial the AXIS FASTag Customer Care Number to fix the problem. FASTag is a simple to use, reloadable tag, which enables automatic deduction of toll charges from its linked bank account. You can get your FASTag from any of Axis Bank’s 4000+ branches, or apply online and have it delivered to you.

How AXIS FASTag Customer Care help Customers

Customers of AXIS FASTag can dial for Customer Care at any time of day. AXIS FASTag Customer Care provides the following ways to resolve the problem:

  • Phone: Customers can call at any time of day on AXIS Customer Helpline for the problem.
  • SUBMIT A TICKET: Customers can submit a ticket online to the AXIS website for the problem.

AXIS FASTag Customer Care Number or Toll Free or Complaint or Helpline

AXIS FASTag provides Toll Free Number & Helpline Number to register complaints about the problems. Customers can call on AXIS FASTag  Toll Free 1800 419 8585 at any time of day. The customer care Executive will pick the call and will ask your problem and you will get a Ticket ID. With this Ticket ID, the customer can check status on his/her Complaint.

AXIS FASTag Toll Free: 1800 419 8585

AXIS FASTag Helpline Number: 1800 419 8585

FASTag Email Support:  etc.management@axisbank.com

FASTag Website: Axisbank.com

How to Install AXIS FASTag?

First of all, remove the adhesive strip and put the tag carefully in the center of your vehicle’s front windshield (from inside just behind the rearview mirror). After that, Make sure that the Customer Service toll-free number is visible to the driver. Add money to the AXIS wallet to facilitate the automatic deduction of applicable toll charges at all NHAI toll plazas. Kindly keep the Instructions set attached in the FASTag Welcome kit handy for quick reference * Don’t use cello tape or other adhesives in order to avoid inconvenience in Toll Payments.

How to close or surrender AXIS FASTag?

First of all, Login into FASTag Portal with User ID / Wallet ID and Password. After that, select the option of Service Request -> Generate Service Request. Now, select Request Type as Closure Request to close the RIFD Tag or Wallet. Also once block FASTag account by calling 24×7 Customer Care on 18004198585.

RFID/handheld Scanner not working on AXIS FASTag at Toll?

Please reach out to NHAI on their Toll free number – 1033 for resolving your issue. If the issue still persists reach out to us on AXIS FASTag Toll-free number – 18004198585 and Customer Care will assist you in raising the issue with the relevant authority.

How to raise disputes/compliant related to a particular AXIS Fastag transaction?

First of all, Login into FASTag Portal with User ID / Wallet ID and Password. After that, select the option of Service Request -> Generate Service Request. Now, select Request Type as Closure Request to close the RIFD Tag or Wallet. Also once block FASTag account by calling 24×7 Customer Care on 18004198585.

How to block AXIS FASTag account in case the vehicle is theft?

First of all, Login into FASTag Portal with User ID / Wallet ID and Password. After that, select the option of Service Request -> Generate Service Request. Now, select Request Type as Closure Request to close the RIFD Tag or Wallet. Also once block FASTag account by calling 24×7 Customer Care on 18004198585.