The customer can dial the Acko Insurance Customer Care Number to fix the problem.Acko General Insurance is a private sector general insurance company in India. Founded in November 2016, the company received its license from the Insurance Regulatory and Development Authority of India in September 2017.
How Acko Insurance Customer Care help Customers
Customers of Acko Insurance can dial for Customer Care at any time of day. Acko Insurance Customer Care provides the following ways to resolve the problem:
- LIVE CHAT: Customers can directly live chat with Acko Insurance Customer Care.
- Phone: Customers can call at any time of day on Acko Insurance Customer Helpline for the problem.
- SUBMIT A TICKET: Customers can submit a ticket online to the Acko Insurance website for the problem.
Acko Insurance Customer Care Live Chat
To live chat with Acko Insurance Customer care, the customer has to visit Acko Insurance Customer Care Live Chat. Under contact us Section, you will see, Live chat option. Click on that and Now click on Customer care link. It will open Avaya Customer Care Live chat.
Acko Insurance Customer Care Number or Toll Free or Complaint or Helpline
Acko Insurance provides Toll Free Number & Helpline Number to register complaints about the problems. Customers can call on Acko Insurance Toll Free 18004254732 at any time of day. The customer care Executive will pick the call and will ask your problem and you will get a Ticket ID. With this Ticket ID, the customer can check status on his/her Complaint.
Acko Insurance Toll Free: 18004254732
Acko Insurance Helpline Number-18602662256
18602662258
Email: hello@acko.com
ecare@acko.tech
Address:
Grievance Redressal
Escalation Level 1
Email: grievance@acko.com
In case, you are not satisfied with the decision/resolution of the above office or have
not received any response within 15 working days, you may write or email to:
Escalation Level 2
Name : Elvis D’souza
Designation: Chief Grievance Officer
AddressAcko General Insurance Limited
3rd Floor, F-wing, Lotus Corporate Park,
Goregaon East, Mumbai,
Maharashtra 400063
Phone: 1860 266 2256
Email: gro@acko.com.
Escalation Level 3
If after following Escalation Level 1 and 2 as stated above your issue remains
unresolved within 30 days you can contact Insurance Ombudsman, whose
details are given below:
Designation: General Manager
Consumer Affairs Department- Grievance Redressal Cell,
Insurance Regulatory and Development Authority of India(IRDAI),
Address: Sy.No.115/1, Financial District, Nanakramguda,
Gachibowli, Hyderabad-500032
Toll Free Number: 155255 or 1800 4254 732
Email ID: complaints@irda.gov.in
Ombudsman Centers
Head office
Acko General Insurance Ltd.
Unit No. 301 & 302, 3rd Floor, F wing,
Lotus Corporate Park,
Off Western Express Highway, Jay Coach,
Goregaon East, Mumbai 400063.
Email: hello@acko.com
Phone: 1860 266 2256
IRDA contact Details
Insurance Regulatory & Development Authority of India
Sy No. 115/1, Financial District, Nanakramguda,
Gachibowli, Hyderabad – 500032.
Tel No.: 040-20204000
Email ID: nonlifecomplaints.pvt@irda.gov.in
Toll Free Number: 1800 4254 732
Email ID: complaints@irda.gov.in
Acko Insurance Customer Care Submit Ticket
To submit a ticket for the problem, the customer has to visit Acko Insurance0. Customer Care Page. Under contact us Section, you will see, Submit Ticket option. Click on that after, It will take you to a new page. there you can submit a ticket for your problem.